Privacy Policy

Yourcles takes your privacy seriously. This Privacy Policy must be read together with our Terms of Service and any other documents referred to, as it sets out how we process data collected from you or which you provide to us in relation to the Yourcles services.

Minors

Children are not eligible to use Yourcles or any of the affiliate services, and we ask that minors (under the age of 18) do not submit any personal information to us. If you are a minor, you cannot use this service even in conjunction with your parents or guardians.

What information we collect

In general, the personal information we collect about you includes (but is not limited to) your name, picture, email address, location, other profile details and possibly financial information, including credit card information.

We may at times also use cookies, which are small pieces of information that a web site can store in a designated file on your computer. Cookies allow Yourcles to respond to you as an individual. By gathering and remembering information about your preferences, the web application can tailor its operation to your needs, likes, and dislikes.

Our website does not aggregate information on what other pages on the Web you have accessed or visited.

We collect personal information from a variety of sources, including from you, members of the public, advertisers, mailing lists, contractors and business partners. We obtain most personal information through the Yourcles membership registration process and updates to membership details.

We also obtain personal information that you otherwise post or transmit on Yourcles, and personal information provided to us via Yourcles or otherwise by any other person.

We also collect information about you that is not personal information. For example, we may collect data relating to your activity on our website (including IP addresses) via tracking technologies such as cookies, or we may collect information from you in response to a survey. We generally use this information to report statistics, analyse trends, administer our services, diagnose problems and target and improve the quality of our products and services. To the extent this information does not constitute personal information and we may use this information for any purpose and by any means whatsoever.

We endeavour to collect personal information about an individual only from that individual. In some circumstances we may obtain personal information from a third party. If you provide personal information about another person to us, we require that you inform that person you have done so and provide them with a copy of this policy.

Some features of the website allow you to share your website experience with people you know, or to invite them to join Yourcles.

Paid Services

If you purchase any Services, Virtual Currency or Virtual Products that we offer for a fee (the "Paid Services"), such as a Premium Subscription (the "Premium") on Yourcles or virtual currency (the "Gems"), we collect financial information necessary to process your payments according to chosen payment method. We do not store any credit card or other payment details. However, our payment service providers do (and are approved to do so).

Our Use of Your Information

We use information in the files we maintain about you, and the other information we obtain from your current and past activities on the website to provide you our service, resolve disputes, troubleshoot problems and enforce our Terms of Service. At times, we may look across multiple members to identify problems or resolve disputes, and in particular we may examine your information to identify members multiple member IDs or aliases.

You agree that we may use personally identifiable information about you to improve our marketing and promotional efforts, to analyze site usage, improve our content and product offerings, and customize our website content, layout, and services. These uses improve our site and better tailor it to meet your needs.

You agree that we may use your information to contact you and deliver information to you that, in some cases, are targeted to your interests, such as targeted banner advertisements, administrative notices, product offerings, and communications relevant to your use on the website. By accepting this Privacy Policy, you expressly agree to receive this information.

Our Disclosure of Your Information

Due to the existing regulatory environment, we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting and foregoing), we may be forced to disclose information to the government, law enforcement agencies or third parties

Under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or members may abuse or misuse your information that they collect from our website. Therefore, although we use best practices to protect your privacy, we do not promise, and you should not expect, that your personally identifiable information or private communications will always remain private.

We may disclose non-personally identifiable data to commercial advertisers on our website or any other of our commercial clients to help them understand and meet potential customer preferences and needs.

Where Yourcles discloses your personal information to its agents or sub-contractors, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement.

We may also share information about you with third parties that we engage to help us in certain areas, such as processing payments for services you order from us. However, we will control and be responsible for the use of your information by these third parties.

As a matter of policy, Yourcles do not sell or rent any personally identifiable information about you to any third party. However, as we continue to develop our business, we might sell or buy assets. In such transactions, the information we have collected about you will generally be one of the transferred business assets. Also in the unlikely event that we or our assets are purchased, your information will also be one of the transferred assets.

Monitoring Site Activity

Our members communicate with each other through the various website interface features. While we do not generally censor or monitor members' private exchanges, we reserve the right to do so if we suspect members of being underage or of using the website in violation of the law, Terms and Conditions or this Privacy Policy. We reserve the right to edit, delete, remove or withhold any communication transmitted by and through the website.

Retention of personal information

All information you provide to us is stored on our servers. Although we will do our best to protect your personal data on Yourcles, we cannot guarantee security of your data transmitted over the internet. You transfer your data at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. You are responsible for keeping your password confidential and we ask you not to share your password with anyone. We will act as quickly as possible to resolve any security breach of which we become aware. We will keep your personal information for as long as is necessary to provide you with our services. You may ask us to remove your details and cancel your membership to Yourcles at any time by sending an email to support@yourcles.com, but we may need to keep your details for a minimum of 12 months or such other period as is reasonably required by law.

Changes to this Privacy Policy

This Privacy Policy may be revised or updated by us without notice or explanation. Please read these terms frequently to keep yourself up-to-date with any changes we make.